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I wish I had received the CD and the Getting Started booklet. The travel charger as well as the USB cable were included in the box. Besides this, this phone is slim and has nothing to envy a blackberry. This is an outstanding phone. The box included a very thin user's guide -missing some features.
The device works great, and the Customer Service was excellent, they immediately sorted everything out. After an initial set back of having the wrong phone delivered.
Many people complain about the battery life, and initially I did too. When I changed the code, the battery life lasted up to three full days.
The phone is pretty easy to use - I am still trying to figure a few things out. I don't use the internet much, but I do text a lot.
I purchased this refurbished. When I first got the phone, the battery did not last the entire day.
All in all, I really like it. It is a great value for the money.
But, I found a few websites that talked about changing from G technology to E technolgy via a code.
I would recommend that you look into a phone that does not use the Widows Mobile platform. I've see this phone upgraded to Windows Mobil 6 and it's slightly better but still not good enough to make me buy another Widows Mobile phone. That's just one of the many annoyances I've had.I think you get my point and recommendation to stay away from this phone.
I've owned many phones since 1998 and never had this many problems with one. My wife has a Palm Centro with the old palm OS and that is 100 times better than the Mobil 5 I have on mine. I got this phone from AT&T almost 2 years ago and it's been one of the worst experiences I've had with any phone.
Last couple of weeks the phone randomly decides to change the date and I start getting all the reminders for an entire year. Just my two cents. I am on my 3rd BlackJack since I had to have it exchanged for various problems related to reception and software.The phone itself is not too bad, that's why I gave it 2 stars instead of 1.
The software on the other hand, Windows Mobile 5 is absolutely crap.
This is a refurb with a new exterior.Works great, no problems so far.I would buy it again.
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